This Privacy Policy explains how Digital Trade collects, uses, and protects personal data when you use our website or engage our services. We process personal data in accordance with the EU General Data Protection Regulation (GDPR).
1. Who we are
Digital Trade is the data controller for personal data collected through this website. You can reach us at hello@digitaltrade.studio.
2. What we collect
- Contact details you provide (name, email, company, message) when you start a project or book a call.
- Usage data such as pages visited and approximate location, collected via privacy-respecting analytics.
- Client data processed during an engagement, governed by the relevant agreement and, where required, a Data Processing Agreement.
3. How we use it
To respond to enquiries, deliver and improve our services, meet legal obligations, and—where you have opted in—send occasional updates. We rely on your consent, the performance of a contract, or our legitimate interests as the legal basis.
4. Where it lives
Data is hosted on EU infrastructure. Your data is never used to train AI models—ours or anyone else's. Where a sub-processor is used, we put appropriate safeguards in place.
5. Retention
We keep personal data only as long as necessary for the purposes above or as required by law, then delete or anonymise it. Zero Data Retention terms are available in writing for clients who require them.
6. Your rights
Under the GDPR you may access, correct, delete, restrict, or port your data, and object to processing. To exercise any right, email hello@digitaltrade.studio. You may also complain to your local data protection authority.
7. Cookies
We use a minimal set of cookies—see our Cookie Policy for details.